Privacy Policy
Last updated: March 2026
Mukha Mudra ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.
1. Information We Collect
- Account Information: When you register, we collect your name, email address, phone number, and payment details necessary to process your enrollment.
- Session Data: We may record live sessions (audio and video) as outlined in our Terms & Conditions. Recordings may capture participant likenesses and voices.
- Usage Data: We automatically collect device type, browser information, IP address, and interaction data (pages visited, features used) to improve our platform.
- Communications: Messages you send us via email, WhatsApp, or our contact forms are stored to provide support and improve our services.
2. How We Use Your Information
- Service Delivery: To manage your enrollment, grant access to live sessions and recordings, and communicate schedule changes or updates.
- Improvement & Analytics: To understand how participants use the platform, identify technical issues, and improve the overall experience.
- Marketing & Promotions: With your consent, to send class reminders, promotional offers, and educational content. You can opt out at any time.
- Legal Compliance: To comply with applicable laws, enforce our Terms & Conditions, and protect the rights and safety of Mukha Mudra and its participants.
3. Information Sharing & Disclosure
- Service Providers: We share data with trusted third-party services (payment processors, email providers, hosting platforms) strictly to operate and improve our services.
- Session Recordings: Recorded sessions may be shared publicly for marketing or educational purposes as described in our Terms & Conditions.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process, or to protect the safety of our participants and platform.
- No Sale of Data: We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. Data Security & Retention
- Security Measures: We use industry-standard encryption, secure servers, and access controls to protect your personal information.
- Retention Period: We retain your data for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.
- Account Deletion: You may request deletion of your account and associated data by contacting us at hello@mukhamudra.com. Some data may be retained as required by law.
5. Your Rights & Choices
- Access & Correction: You may request access to your personal data or ask us to correct inaccurate information at any time.
- Opt-Out: You can unsubscribe from marketing communications using the link in any email or by contacting us directly.
- Cookies: Our platform may use cookies and similar technologies for functionality and analytics. You can manage cookie preferences through your browser settings.
- Updates to This Policy: We may update this Privacy Policy from time to time. Continued use of our services after changes constitutes acceptance of the updated policy.
For questions about this policy, contact us via WhatsApp or email at hello@mukhamudra.com